It is the purchasers responsibility to incur all warranty and return shipping charges. We will only refund unwanted goods if they are returned to us in unused original resalable condition within 7 days of delivery. These returns will be subject to a 25% shipping and handling surcharge. If your product becomes defective within the first thirty days of the invoice date, you may return it for an exchange only. Before returning any item, you must contact our returns department within thirty days of your invoice and we will provide you with return instructions. Defective items may be returned for a same-item exchange only. For all light products, please test product for factory defects prior to installation. Once an attempt of installation has been made, all light products are not exchangable unless the item becomes defective. No cancellation, refund, or exchanges on special order items. Shipping costs are not refundable. We will issue an exchange item for the product when your exchange meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error.
Please remember that it is your responsibility to ensure that the items purchased are suitable for your vehicle make/model. We provide technical specification information so that you can make an educated buying decision. We will not be held responsible for any damage caused to your vehicle from the use of any product purchased. If in doubt consult a qualified auto electrician or your vehicles authorised main dealer. This does not affect your statutory rights as a consumer. Legal responsibility for the fitting of our products and or their use is undertaken buy the buyer and not us. It is down to the buyer to ensure safe fitting and safe use of our products in compliance with any local laws/regulations.